
When you spot an acquaintance in a store, do you hope they don’t see you, pretend you don’t see them, and try to covertly duck into another aisle?
Does the idea of walking into a party where you only know one person fill you with dread?
Do you keep trying to summon up the courage to talk to the cute girl who makes your lattes at the local coffee shop, but whenever you get up to the counter, all you can muster is your order?
When you’re assigned to a table filled mostly with strangers at a wedding, do you talk only with your date, or sit hunched over your phone all night?
Small talk is the portal through which every person you will ever meet will enter your life. That’s huge when you ponder it. You never know who you’re going to encounter in a class, at a coffee shop, at the gym, at a wedding; they could be your future business partner or boss, your future best friend or wife. You simply never know when someone you meet will send your life in a new direction. But if you can’t initiate these relationships, your circle of contacts and intimates will never expand past the current roster of friends whose Facebook updates and tweets you can’t take your eyes off of in order to meet the gaze of those sitting right next to you.
How to Gain the Ability to Make Small Talk with Anyone, Anywhere
The first step in becoming an expert small talker is to start seeing yourself as the host, as opposed to the guest, in any situation. The host acts as a leader. He’s active, not passive, and takes the initiative in talking with people, guiding the conversation, filling in awkward pauses, introducing people, and making others feel comfortable and welcome.
How do you become the consummate host wherever you go? Your hosting duties can be broken down into two categories: Approaching Others and Being Approachable.
How to Approach Others
Initiating Conversation with Strangers
We often feel self-conscious engaging a stranger in small talk, but most people are feeling as shy and insecure as you are. It’s a great comfort and relief when someone takes the initiative to talk to them, saving them from standing alone by the punch bowl while they feel awkward and conspicuous. People love to talk (especially about themselves) and are typically flattered when someone is paying attention to them.
Look for someone who seems approachable, who’s by himself and isn’t talking to someone else or working on something. Make eye contact, smile at them, and then go up to greet them.
But what then? Anyone who’s had their small talk disintegrate after an exchange of “What do you do?” may worry that their attempt to initiate conservation will fizzle into awkwardness. But when you know what you’re doing, you can sail right over any potential slumps.
The ARE method
The ARE method of initiating small talk. Communications expert Dr. Carol Fleming offers a three-part process to kick off a conversation: Anchor, Reveal, Encourage (ARE).
Anchor
This is an observation on your “mutual shared reality” that extends the first little thread of connection between you and another person — the lightest of pleasantries about something you’re both seeing or experiencing.
- Dr. Landis is hilarious.
- The set list tonight has been fantastic.
- This weather is perfect.
Don’t get caught up thinking that such comments are too superficial, and search in vain for something truly clever to say. Fleming calls such exchanges “friendly noises,” and you both know they’re not meaningful, but just a gradual and polite way to segue into a “real” conversation.
Reveal
Next, disclose something about yourself that is related to the anchor you just threw out.
- I’ve tried to get into Dr. Landis’ class for three semesters, and this is the first time I was able to land a spot.
- There’s a much bigger crowd here than there was at their show last year.
- I’ve been waiting for a break in the heat to go hike Mt. Whilston for the first time.
By opening up a little more, we extend to the other person a few more threads of connection and trust, while at the same time providing them fodder to which to respond.
Encourage
Now you hand off the ball to them by asking a question:
- Did you have a hard time getting into the class?
- Did you see that show?
- Have you ever done that hike?
Keep building the conversation. By employing the effective ARE method, you’ll successfully have exchanged a few pleasantries, but these tender threads of small talk can easily disintegrate and blow away at this point…when the dreaded awkward pause shows up.
So you want to weave those light threads into an increasingly sturdy rope. You do this by offering follow-up comments and questions that continue to build the conversation. Let’s take a look at how our three example conversations might progress:
The Followup
Whether you follow-up with a comment or question, be sure to alternate between the two options. Strike a balance: too many questions fired one right after the other will make the conversation feel more like an interrogation, and too many comments won’t give the other person a chance to talk. That’s no good, as your interest in what they have to say is what endears you to them.
So, tip the scale more heavily towards questions. Once they respond to one question, you ask clarifying questions about their answer. Start with questions that can be answered with one or two words, and then build on those to expand into open-ended questions that won’t put them on the spot but will allow them to reveal more or less about themselves, depending on their comfort level.
Use these questions
- Tell me about…
- What was the best part of…
- How did you feel about…
- What brought you to…
- What’s surprised you most…
- How similar/different is that to…
- Why…
Here are some effective small talk chains, with the common, but less open-ended questions marked through, and a better alternative following it:
- Where are you from? → Did you live there all of your life? What was it like to grow up there? → What brought you here? → Are any of your family members close by? → How many siblings do you have? Tell me more about your family. → Is it tough being away from them? → What do you miss most about your hometown?
- What are you majoring in? → What made you decide to choose that major? → How do you like it? What’s been the best class you’ve taken so far? → Tell me more about it. → What was the most interesting part of the class? → Do you think you might write about that for your thesis?
- What do you do? → Do you like your job? Describe a typical day at work. → How has the economy affected business? → Why has your company thrived while others have taken a beating? → Would you recommend a young man like myself going into the field? → Do you know anyone who might be looking for an intern?
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Ask open-ended questions. Here’s how it usually goes: How was your weekend? How’s your day going? How have you been? Whatadya been up to? Fine. Fine. Good. Not much…cue the crickets! Questions like these are conversation killers — they only prompt a one or two word response and are basically used by most people as rote hellos in passing, not as questions where an actual answer is expected.
So, you have to follow up again:
- How was your weekend? Good. What did you do?
- How’s your day going? Good. What’s been the best part so far?
- How have you been? Good. What’s been going well for you?
Practice!
Technology has created an interesting phenomenon in which people increasingly crave real face-to-face connection, while at the same time becoming less equipped to facilitate it.
The only way to get better at small talk is to practice. And you have to practice it in situations where it really doesn’t matter, so that you’re ready when it does.
Remember way back at the beginning, I told you to,” start seeing yourself as the host, as opposed to the guest, in any situation.” Good, you remembered! So, if you need some more information on exactly how to become more of a host, click below. - 7 Ways to Start a Conversation that Leads Where You Want It to – TUTORING YOU
- Source: artofmanliness.com











