Negotiation Secrets

smiling man reading book while holding mug
Austin Distel on Unsplash

I did it professionally for 30 years, but we all do it everyday. It can be as simple as, “What restaurant do we want to go to tonight?” or “Where shall we vacation this year?” Or it could be a more dreaded interaction like buying a car. It’s called negotiation, a word that some people fear doing or even thinking about. Many think that’s it’s not in their nature to haggle although some relish the idea. Like it or not, it’s something we need to do everyday.

Fortunately, the simple one’s are easier to mutually conclude. “I have a taste for Thai, how about you?” or “I’d like to go to Europe this year. What do you think?” Simple give-and-take won’t cause your stomach to bunch into knots unless your counterpart is obnoxious. The simple ones usually end with all parties being heard and satisfied at the conclusion reached. That being said, if your party includes children who only want Mickey D’s or only want to go to Disneyworld, good luck with that!

The skillful use of emotion during more difficult negotiations has always appealed to me as a way to make a major impact in the results. Not a shoe-banging type of emotion, but a way to make the other party empathize with the feeling. As an example, here are some ways to skillfully use emotion to counter any logical argument from the other side:

Using an appropriate tone of voice and corresponding body language would very likely shift the other party to respond more from the personal side. Control of the negotiation would very likely flow to your side to now ask again for that concession you are seeking.

One more nugget for you, we Americans are uncomfortable with silence. Use this technique when facing a difficult situation. It will rattle the other party.

Nothing in this world is guaranteed except you will negotiate sooner than later. The results are more in your favor when using this tips. Remember that we don’t get what we wish for. We get what we negotiate for.

Source: NAPM’s 84th Annual Conference for Supply Chain Managers.

Note: My apologies for the messy insert. It’s 20 years old so I wasn’t able to clean it up as I would have wanted to.

Resume Mistakes to Avoid

For decades, there have been predictions that resumes will one day be a thing of the past. However, here we are in 2020, and submitting a resume continues to be a must when you apply for a job. The rise of applicant tracking systems and keyword rankings have only increased the importance of resume writing if you are primarily applying for jobs online instead of through referrals.

a person with collar shirt: Elegant recruiter reading resume for job hiring in the office© (RossHelen/Getty Images) Elegant recruiter reading resume for job hiring in the office

With so much riding on this document to set you apart from thousands of other applicants, here are 10 resume mistakes you should avoid:

  • Don’t include a picture.
  • Don’t misrepresent employment dates.
  • Don’t include graduation dates.
  • Omit irrelevant volunteer work.
  • Omit outdated credentials.
  • Don’t list every online class you’ve taken.
  • Be mindful of errors.
  • Don’t send the wrong document format.
  • Don’t use subjective language.
  • Don’t embellish or lie.

Resume writing is already a tricky balance of reflecting the relevant parts of your past, showing your impact and customizing the content to the role for which you are applying. Don’t make it tougher with common mistakes that skilled recruiters and hiring managers will use to rule you out quickly. By steering clear of these top resume writing mistakes, you will increase your chances of getting that interview.

Article written by Robin Reshwan for  U.S. News & World Report©

You’ve been invited for a job interview – now what?

Pg 54 Any Questions


Is it important how I dress for an interview in this day and age?

I personally believe that presentation ranks very highly, because first impressions are hard to change. Whether you like it or not, people will judge you on the way you look. And you have to accept that sometimes that judgement can go against you. My question is always, “Why would you take the risk?”

Everything about you acts like a shop window. How you look, sound, present yourself, walk, speak – even what briefcase or bag you are carrying when you walk into the interview room. Every one of these forms part of the overall display. If you aren’t prepared to invest in the way you display yourself at such an important meeting, why should you expect to be successful?

Some workplaces are more informal than others. Should I adapt how I dress for the interview?

If I was preparing to attend an interview, I would go straight back to the website for the company concerned – having already researched it for all the information I could find on what the business does – and find the section about their team. I would scroll through the photos of the key staff members and look at what they’re wearing, as those are likely to have been quite carefully selected images.

That exercise, as part of your overall research and preparation, will tell you a lot about what you should be wearing for the interview. The key for me is to be within the range of their look – few companies have a dress code as such, but they do have a distinctive image. When you walk into any organisation, you can tell what that image is.

What are the key things I should think about at the interview?

Anyone sitting in the interviewer’s chair is subconsciously trying to work out, “Will this person fit in?” The question you should be subconsciously asking yourself is, “How can I demonstrate I will fit in?”

The answer is something that you may have to convey yourself, because it’s a question that doesn’t always come up as part of the interview.

Put yourself in the interviewer’s position. In their head, they’ll be asking, “When I put this person into this department, will they be a good match?” Therefore before you walk into the interview, you should have asked and answered these questions:

  • Have I done my research?
  • Do I know enough about the company and their competitors?
  • Can I demonstrate my ability to do my work?
  • Do I look the part?
  • What have I done that demonstrates I am competent for the job?

How do I stop feeling so nervous that I can’t perform in the interview?

Confidence at an interview comes from knowledge. If you haven’t done your research – if you haven’t studied the company, or made an effort to understand the market it operates in and who the competition is, if you haven’t done a Google search on the person who’s interviewing you – your confidence is going to be very low. Conversely the more knowledgeable you are and the more thoroughly you’ve done your research, the more confident you will feel.

If you combine that detailed preparation with having thought carefully about how you will present yourself and have taken time to reflect on the key messages you want to get across during the interview – and on how these messages match the job specification as well as what you believe to be your prospective employers’ expectations – then you will be feeling confident. It’s show time. You should think of your job interview as putting on the best performance of your life.

What is the one thing most interviewees don’t do that you think they should?

If you’re able to maintain control of the interview, chances are you’ll get the job. Most people think that taking control can come across as too arrogant – that it might intimidate the interviewer – but in my opinion that’s absolutely not true.

The way to do it without intimidating the interviewer is to get in with an early question after the initial small talk and before the interview can slip away from you. Say something like “I understand the position is for a marketing manager. It sounds really exciting. Could I ask you a question? What are the five key components of this job that are really important to this organisation?”

The interviewer will be obliged to give you an answer and in doing so they will have told you exactly what they want from the job and what you want to know. You can then ask about the person who is in the job at the moment or who last performed the role, and what were the things that impressed the interviewer about them. Once the interviewer has laid it on the plate for you, all you have to do is match your skills to their wish list.

What is the best thing to say when an interviewer asks “Have you got any questions for us?”

I always ask that question towards the end of the interview, as do the vast majority of employers. In my experience, 70% of candidates either say, “No, I’m fine thank you,” or come up with a couple of very woolly questions because they haven’t done their research thoroughly enough. On a scale of one to 10, I would say the average question I get asked scores no more than a five.

If you say, “Actually, there are a couple of questions if you have two minutes,” and then ask something along the lines of, “Recently you launched a new product – how’s it going?”, immediately I’m impressed. At that point of the interview, the quality of your question has a bigger impact than you may think on the decision to hire you or not. It may seem like a generic question you get asked in every interview, but the way in which you respond says a lot about you. You know you’re likely to be asked it, so make sure you have something to ask.

So much success in getting a job is down to preparation and rehearsal. When you step on to the interview “stage”, I want you to be in as good a shape as you’ll ever be.

Written by the J & C Team

CODING CRASH COURSE: Everything you need to know about teaching yourself to code

Article by (Business Insider) 

Microsoft cofounder Bill Gates and Twitter CEO Jack Dorsey have one thing in common — they both taught themselves to code. a man standing in front of a computer: Teaching yourself to code can be a great investment in your career development. Popartic/Shutterstock© Popartic/Shutterstock  Teaching yourself to code can be a great investment in your career development . Popartic/Shutterstock

Coding can be a very lucrative skill, and learning languages like Perl can earn you a starting salary of upwards of $80,000 a year. Some coders have even landed six-figure jobs with only a few years of experience. Whether you’re a complete beginner or a pro, there are a number of resources you can use to teach yourself to code from the comfort of your couch.

Business Insider compiled a list of resources for coders of every level. 

Business Insider regularly interviews experts about learning how to code. You can read them all by subscribing to BI Prime.

Learning to code for beginners: 10 steps anyone can take to teach themselves to code at home, according to the VP of Flatiron School, CEO of Women Who Code, and other tech experts

Best online coding boot camps: The 10 best online coding boot camps that you can sign up for right now to land a job at a tech company like Facebook or Intel

How to learn top coding languages: The 15 coding languages with the highest salaries, and how to learn them online at no cost

Coding classes from Harvard: 5 free online courses from Harvard you can sign up for right now to learn how to code

Bill Gates’ favorite free courses: 7 free classes from Bill Gates’ favorite websites that you can sign up for right now to teach yourself to code

Learning to code to land a six-figure job: The best way to teach yourself to code and land a six-figure job, from 5 people who’ve done it

Read the original article on Business Insider

  • Now is a good time to learn a new skill to help boost your career.
  • If you’re interested in learning an in-demand skill, consider enrolling in a course on coding. Some are free !

What Are the Red Flags for Bogus Remote Jobs?

a woman talking on a cell phone: shutterstock_1667439862
© fizkes / shutterstock_1667439862

5 red flags

The thing is, the job market for legitimate remote jobs is very similar to the overall job market in terms of the types of jobs you’ll find. Remote jobs are positions like accountant, teacher, customer service representative, sales rep, lawyer, software engineer and other regular jobs. They just happen to be done from home.

The key is, when you’re looking for listings, know what scams typically look like so you can keep yourself safe. There are some telltale signs that indicate a job posting is probably a scam, including:

  1. The job listing sounds too good to be true, with mention of quick money, unlimited earning potential and free work-from-home jobs.
  2. There is a sense of urgency, or the recruiter is pushing you to accept the job now. Any legitimate company won’t push you into accepting a job offer immediately.
  3. The job post or email has obvious grammatical errors or spelling mistakes or has lots of capitalization and punctuation (“!!! WORK FROM HOME $$$”).
  4. You’re offered the job without a recruiter verifying your work experience or asking for references.
  5. The job description is unusually vague or spends too much time discussing how easy the job is or how much money you’ll make.

On the other hand, a real remote job will require you to apply just like you would with any other job. You may need to submit a resume and cover letter, take a test or submit samples of your work. You’ll likely be invited to interview, often with multiple interviews, before being offered the job.

If you think you’ve come across a scam, a quick internet search may tell you more: Do a search for the word “scam” and the job title or company’s name. The results might include local news stories, Better Business Bureau complaints and even FBI warnings.

When in doubt, walk away — if you feel like a job may be a scam, it’s not worth finding out the hard way.

Article written by Brie Weiler Reynolds for Moneytalks news

Job Hunting ? Do some Basic Research First.

What is Culture?

Defined expectations of behavior, words, symbols, habits, values, and beliefs that directly impact an organization’s work environment, vision & mission, ethical practices, objectives, and performance standards.”

Culture is the “secret sauce” that makes a company succeed. It is based on the belief system of its founders, which includes:

  • What they value,
  • how they reward staff,
  • what they do for fun, and
  • the structure (or lack of structure) they create.

Here is more for you to read about culture and how to choose what company you want to work for. It can make a difference in your job satisfaction.

Strategies to Improve English Listening Skills

Woman listening to music outside by smart phone

Michael H/ Digital Vision/Getty Images


As a new English speaker, your language skills are progressing well — grammar is now familiar, your reading comprehension is no problem, and you are communicating quite fluently — but listening is still posing a problem.

First of all, remember that you are not alone. Listening comprehension is probably the most difficult task for almost all learners of English as a foreign language. The most important thing is to listen, and that means as often as possible. The next step is to find listening resources. This is where the Internet really comes in handy (idiom = to be useful) as a tool for English students. A few suggestions for interesting listening selections are CBC Podcasts,  All Things Considered (on NPR), and the BBC.

Listening Strategies

Once you have begun to listen on a regular basis, you might still be frustrated by your limited understanding. Here are a few courses of action you can take:

  • Accept the fact that you are not going to understand everything.
  • Stay relaxed when you do not understand — even if you continue to have trouble understanding for a while.
  • Do not translate into your native language.
  • Listen for the gist (or general idea) of the conversation. Don’t concentrate on detail until you have understood the main idea(s).

First, translating creates a barrier between the listener and the speaker. Second, most people repeat themselves constantly. By remaining calm, you can usually understand what the speaker had said.

Translating Creates a Barrier Between Yourself and the Person Who Is Speaking

While you are listening to another person speaking a foreign language (English in this case), the temptation is to immediately translate into your native language. This temptation becomes much stronger when you hear a word you don’t understand. This is only natural as we want to understand everything that is said. However, when you translate into your native language, you are taking the focus of your attention away from the speaker and concentrating on the translation process taking place in your brain. This would be fine if you could put the speaker on hold. In real life, however, the person continues talking while you translate. This situation obviously leads to less — not more — understanding. Translation leads to a mental block in your brain, which sometimes doesn’t allow you to understand anything at all.

Most People Repeat Themselves

Think for a moment about your friends, family, and colleagues. When they speak in your native tongue, do they repeat themselves? If they are like most people, they probably do. That means that whenever you listen to someone speaking, it is very likely that they will repeat the information, giving you a second, third or even fourth chance to understand what has been said.

By remaining calm, allowing yourself to not understand, and not translating while listening, your brain is free to concentrate on the most important thing: understanding English in English.

Probably the greatest advantage of using the Internet to improve your listening skills is that you can choose what you would like to listen to and how many and times you would like to listen to it. By listening to something you enjoy, you are also likely to know a lot more of the vocabulary required.

Use Key Words

Use keywords or key phrases to help you understand the general ideas. If you understand “New York”, “business trip”, “last year” you can assume that the person is speaking about a business trip to New York last year. This may seem obvious to you, but remember that understanding the main idea will help you to understand the detail as the person continues to speak.

Listen for Context

Let’s imagine that your English speaking friend says, “I bought this great tuner at JR’s. It was really cheap and now I can finally listen to National Public Radio broadcasts.” You don’t understand what a tuner is, and if you focus on the word tuner you might become frustrated.

If you think in context, you probably will begin to understand. For example; bought is the past of buy, listen is no problem and radio is obvious. Now you understand: He bought something — the tuner — to listen to the radio. A tuner must be a kind of radio. This is a simple example but it demonstrates what you need to focus on: Not the word that you don’t understand, but the words you do understand.

Listening often is the most important way to improve your listening skills. Enjoy the listening possibilities offered by the Internet and remember to relax.

Article by Kenneth Beare  for

Tips For Bouncing Back From a Recent Lay Off

By Emy Rodriguez Flores for Redbook

Layed off woman

© FG trade Getty Images

What do you do if you find yourself recently laid off or furloughed? Keep your chin up because there are ways of surviving this grim period while still maintaining your own standard of living. We’ve spoken with experts on how to get through this still achieving your career goals while also keeping the lights on.


© filadendron Getty Images

Above all, stay well, stay happy !

The Best Jobs For Every Personality Type


There seems to be an abundance of available jobs here in the U.S. BUT-

Does your job fit your personality?

While the list below is in no way definitive — and personality preferences can be flexible over time — it may serve as a helpful guide for understanding yourself and what sort of personalities gravitate toward certain jobs.
Figure out which type suits you best, and then check out the chart below.

Personality Traits Graphic

Thanks to Business Insider and Richard Feloni and Skye Gould for this Infogram.